Return Policy

We gladly accept returns and cancellations.

If you would like to return an item, please contact us within 3 days of delivery.

Items must be shipped back within 5 days of delivery.

If you need to cancel an order, please request a cancellation within 24 hours of purchase.

The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for custom or personalized orders

If you would like to return your purchase for any reason, please contact us within 3 days of receiving it so we can assist you and give return instructions. Before a return request is accepted, we require a photo of the item being returned and emailed to Once the return is approved, please ship the item/s in the original box with original packing materials within 5 days of receiving it. When we receive the item back at our shop, we will refund your original payment minus any shipping charges.  
** If a wreath is returned without contacting us first, there will be an automatic 20%restocking fee.
** If you received "free shipping" on your order, shipping charges of $22.95 will be deducted from the sale of the item before we issue a refund. 
** If you'd like to exchange your wreath, shipping charges are the responsibility of the customer.
** Wreaths over 30" are considered "custom" and cannot be returned or exchanged.
** If we receive a returned item worn, altered in any way or damaged, i.e. and not limited to: missing floral, clipped product, bent, weathered, etc., we will assess the damage at our shop and reduce the refund given accordingly.
** Exception: Custom and holiday items (Valentine's Day, Easter, Fourth of July,
Thanksgiving, or Christmas) are NON-refundable if the item arrives to the customer within 10 days prior to the specific holiday.


Please contact us if you have any questions or concerns with your order at: Please provide your order number, and full name that the order was under. We will be happy to help!